The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
The Economist India currently has an opportunity for a SalesForce Analyst in our Gurgaon office. In this role, the Analyst will be responsible for system administration, data management, and the development and maintenance of business solutions related to The Economist's Salesforce.com Customer Relationship Management (CRM) system and other sales technology & analytics applications. The CRM Analyst works directly with internal business partners in Sales, Marketing, Finance, Information Technology and other departments to drive Sales and overall company success through automation, business intelligence, business processes improvement, change management, and user enablement. The CRM Analyst reports to the Director of Financial Analysis and Sales Support within the Finance group.
The role will be based on local hours with some flexibility required to cover day-to-day contact with individuals in the United States.
In this role you would be expected to:
Create and optimize queries at the request of other Salesforce users and train users to develop and optimize their own queries
To succeed in this role you must have:
To succeed in the role you must demonstrate:
Superior communications skills
Ability to meet deadlines and prioritise work effectively
Skills in managing relationships, inside and outside of the team
Strong interpersonal skills, ability to work well in a team
Self-motivation, proactive mind-set
Excellent written English
Attention to detail