The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
The Economist India currently has an opportunity for a Customer Service Associate (Technical Support Executive) in our Gurgaon office. In this vital role you will be responsible for Customers’ technical requests fulfilment within defined service level agreement in coordination with Product owner. You will be responsible to trouble shoot, update, HTML, CSS and Java script etc. to resolve issues for end customers.
Chosen candidates will be provided with in-house product training for the online products you will support.
The role will be based on local hours with some flexibility required to cover day-to-day contact with individuals in the United States.
In this role you would be expected to:
To succeed in this role you must have:
To succeed in the role you must demonstrate: